Welcome to Cozy Corner Shop! These Terms and Conditions govern your use of our website at cozylivingroom.com and all purchases made through our online store. By accessing our site and making purchases, you agree to comply with these terms.
1. Website Use and Intellectual Property
1.1 Access and Account Security
You may browse our website without creating an account, but certain features require registration. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and current information
1.2 Intellectual Property Rights
All content on this website, including text, graphics, logos, and product designs, is the property of Cozy Corner Shop or its licensors and is protected by copyright and other intellectual property laws. You may not:
- Reproduce, modify, or distribute our content without permission
- Use our trademarks or branding without express written consent
- Reverse engineer or attempt to extract source code from our website
2. Product Information and Purchases
2.1 Product Descriptions
We strive for accuracy in our product descriptions, but cannot guarantee that all descriptions are error-free. Our furniture collections include:
- Living room furniture (sofas, chairs, media consoles)
- Dining room sets (tables, chairs, buffets)
- Bedroom furniture (beds, dressers, nightstands)
- Home office solutions (desks, bookcases)
- Bar and entertainment furniture
Colors may vary slightly due to monitor settings. Please contact us if you need clarification about any product.
2.2 Pricing and Availability
All prices are in USD and subject to change without notice. We reserve the right to limit quantities and correct pricing errors that may occur.
3. Ordering and Payment
3.1 Order Process
Your order represents an offer to purchase which we accept by processing your payment and shipping your items. We process orders within 1-2 business days.
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You authorize us to charge the total amount to your selected payment method at the time of purchase.
3.3 Order Cancellations
You may cancel your order within 24 hours of placement if it hasn’t entered processing. Contact us immediately at [email protected].
4. Shipping and Delivery
4.1 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 business days after shipment
- Free Shipping: Via EMS for orders over $50, delivered within 15-25 business days after shipment
We ship globally except to Asia and select remote areas. Delivery times are estimates and may vary.
4.2 Delivery Responsibilities
Upon delivery, you must:
- Inspect packages for visible damage before accepting
- Note any damage on the carrier’s delivery receipt
- Contact us immediately if you receive damaged goods
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for most items. To be eligible:
- Items must be unused and in original condition with all packaging
- Proof of purchase is required
- Custom or made-to-order items cannot be returned
5.2 Return Process
- Email [email protected] within 15 days of delivery
- Await approval and return instructions (within 2 business days)
- Repackage items carefully using original materials
- Ship using provided prepaid label (cost deducted from refund)
5.3 Refunds
Refunds are issued to your original payment method within 5 business days of receiving your return. Original shipping fees are non-refundable.
6. Customer Responsibilities
- Provide accurate shipping and billing information
- Inspect deliveries promptly and report issues within 48 hours
- Follow product care instructions to maintain quality
- Use products only for their intended purpose
- Comply with all applicable laws regarding online purchases
7. Limitations of Liability
Cozy Corner Shop shall not be liable for:
- Any indirect, incidental, or consequential damages
- Issues resulting from improper assembly or use of products
- Delays caused by carriers or unforeseen circumstances
- Minor variations in product color or texture
Our total liability for any claim related to your purchase shall not exceed the purchase price of the item in question.
8. General Provisions
8.1 Governing Law
These terms shall be governed by the laws of the state of [Insert State], USA, without regard to conflict of law principles.
8.2 Changes to Terms
We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.
8.3 Contact Information
For questions about these terms, contact us at:
Cozy Corner Shop3101 Biddie Lane
LAWRENCE, US 68957
Email: [email protected]
Thank you for choosing Cozy Corner Shop for your home furnishing needs. We’re committed to providing quality products and excellent service.
